Shipping Policy

U.S.-Only Delivery

When considering u.s.-only delivery, our established approach is that melinbirh limits delivery service to addresses in the United States. There is no charge for standard shipping for every U.S. order with no minimum purchase requirement.

For a straightforward understanding of u.s.-only delivery, our service position is that orders are typically prepared for dispatch within 1–2 business days, excluding weekends and U.S. public holidays. Estimated carrier transit after dispatch is 4–6 business days.

To keep customer expectations clear about u.s.-only delivery, the customer-facing rule is that the daily order cutoff is 5:00 PM (America/New_York). Orders received after the cutoff begin processing on the next business day.

Shipment Tracking

To explain our approach to shipment tracking, the customer-facing rule is that shipment tracking information is supplied when the order ships and is sent using the contact information supplied at checkout.

Address and Delivery Support

To keep customer expectations clear about address and delivery support, we apply this requirement: customers are responsible for providing a complete delivery address. Contact support@melinbirh.shop promptly about an address correction; changes cannot be guaranteed after fulfillment starts.

For a concise explanation of address and delivery support, our operating standard is that if tracking shows a delivery problem or an order arrives damaged, incomplete, or incorrect, contact melinbirh. The merchant pays approved return shipping for both quality issues and no-reason returns.

Taxes

To explain our approach to taxes, the customer-facing rule is that taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

For transparency around how to reach us, our policy provides that customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/New_York). Email support@melinbirh.shop or call 512-717-4112.

Merchant Identification

Business name: melinbirh

Trade name: melinbirh

Email: support@melinbirh.shop

Phone: 512-717-4112

Physical address: 1317 13th St E, Glencoe MN 55336, United States